Basis – TSB NON REG

We're looking for people to provide feedback on a wide range of banks and financial organisations. Whether you love to save or live paycheck to paycheck, we want your feedback.

You don't need to be an expert on finances to take part, just need to have used a bank!

Project Details:

When and where:

• Central London – Weds 1st November, evening
• Central Birmingham – Thurs 2nd November, evening
• Central Manchester – Monday 6th November, evening
• Central Edinburgh – Monday 6th November, evening

Please answer a few short questions below to apply.

If it looks like you'll be a fit for the research based on your application, a member of the team will be in touch to go through a couple of questions and see if we can get you booked in to take part.

Many thanks,

The Members Team

Your Contact Details

Your Contact Details

Call Comments

First Name *

Surname *

Daytime Contact Telephone Number *

Alternative Contact Telephone Number

Email Address *

Your Current Life Stage...

Gender * MaleFemaleOther

Please tell us which year you were born * 2010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920

Age:

What is your ethnic group? * White Mixed / Multiple ethnic groupAsian / Asian British Black / African / Caribbean / Black British Other ethnic group

Your Employment...

What is your employment status? * EmployedUn-employedSelf EmployedStudentRetiredHomemakerOther

Your Role...

Occupation

Industry/Sector Advertising AerospaceAgricultureArchitecture and Civil engineeringAutomotive CharityChemicalsCommunicationsConstructionCreative Industries Defence and Marine EducationElectronicsEnergyEnvironmentFinancial ServicesFMCG (Fast Moving Consumer Goods)Food and DrinkGas, Water and General Utilities HealthcareInformation TechnologiesLegalManufacturingMarketing/PRMarket ResearchMedia (TV, magazines, newspapers, etc.)Oil and GasPharmaceuticals and BiotechnologyPublic SectorPropertyResearch & DesignRetailRecruitmentSports and RecreationTechnical ConsultancyTransport SystemsTravelVehiclesWater Other

Are you the chief income earner in your household?

Yes

No

If no, please take occupation & industry of chief income earner:

Your Banks

1. Which bank do you hold your main personal current account with? (The account into which your salary is paid) * [ ] HSBC[ ] Lloyds[ ] TSB[ ] NatWest[ ] Barclays[ ] Nationwide[ ] The Co-operative[ ] Santander[ ] Other

2. Are there any banks you would never use? *

HSBC

Lloyds

TSB

NatWest

Barclays

Nationwide

The Co-operative

Santander

None of the above

Other

3. Which of the following banking products do you currently hold? *

Credit card

Mortgage

Loan

Overdraft

Insurance

Other

4. Are there any banking products you would never use? *

Credit card

Mortgage

Loan

Overdraft

Insurance

None of the above

Other

How open would you be to taking out a new credit card in the next 12 months? * Definitely planning toMight considerNot SureProbably wouldn't considerDefinitely wouldn't

How open would you be to taking out a new loan in the next 12 months? * Definitely planning toMight considerNot SureProbably wouldn't considerDefinitely wouldn't

How open would you be to taking out new insurance in the next 12 months? * Definitely planning toMight considerNot SureProbably wouldn't considerDefinitely wouldn't

6. Have you experienced any of the following problems with your finances over the past two years? *

Had a problem with your credit rating

Defaulted on payments

Received letters from debt collection agencies or R
eceived a County Court Judgment (CCJ)

Been declared bankrupt or 
taken an IVA (individual voluntary arrangement)

None of the above

7. Which of the following providers, if any, do you currently hold an active credit card with?

HSBC

Lloyds

TSB

NatWest

Barclays

Nationwide

The Co-operative

Santander

Other

For what do you use your credit card? Please tick all that apply.

Spending

Borrowing

Balance Transfer

Other

Are any of your active credit cards any of the following types of card?

Cashback (collect cashback rewards when you spend)

Avios (collect Avios/airmiles when you spend)

Subprime (for bad credit)

Business (specifically for business use)

None of these

Do you regularly use your credit card in order to collect Avios rewards points?

Yes

No

Which of the following statements best describes your attitude to Avios points? a. I’ve never really done much with my Avios pointsb. I collect Avios in a number of ways, and my TSB Avios card is just part of my overall strategyc. I love collecting rewards, and Avios is one of the ways I do thisd. I’ve been collecting them but I don’t really get much from ite. I try to put everything I can on my Avios card in order to get the rewardsf. I like collecting Avios but I feel like I could get more out of it with a bit of effort

How many active credit cards do you hold? 12345+

How many of your credit cards have you held for less than 12 months? 012345+

How many of your credit cards have you held for 1-3 years? 012345+

How many of your credit cards have you held for 3+ years? 012345+

Have you done either of the following in the last 12 months? *

Taken out a new credit card

Closed a credit card

Neither

CREATIVE: A. If you were having a dinner party with 3 guests, who would you invite and WHY?

CREATIVE: B. What 3 words would your friends and family use to describe you?

SCREENING: Sensitive Industries and Previous research

Please could you describe what it is that you CURRENTLY do for a living? (Cross Reference with the below checklist, but don't read it out!)

(PROBE FURTHER IN TO ROLE, INDUSTRY AND COMPANY WORKED FOR)

Please could you describe what it is that you PREVIOUSLY did for a living? (Cross Reference with the below checklist, but don't read it out!)

(PROBE FURTHER IN TO ROLE, INDUSTRY AND COMPANY WORKED FOR THE LAST 5 YEARS)

Please can you tell me if you have EVER had any PART TIME jobs or STUDENT JOBS in the past, before your current role? (Cross Reference with the below checklist, but don't read it out!)

PROBE FURTHER INTO ROLE, INDUSTRY AND COMPANY WORKED FOR FOR ANY JOB THEY EVER HAVE HAD PREVIOUSLY

Does anyone in your close family work in any following industries?

Marketing

Market Research

Media / Journalism

Advertising

Public Relations

None of the above

(ADVISE THAT IF ANY FAMILY MEMBERS DO WORK IN THESE INDUSTRIES THEY WILL BE REMOVED FROM THE GROUP)

If any of the above are selected, please note below WHO it is that works/used to work in the industry - and find out more about the role

PREVIOUS RESEARCH: For this project we are looking for those that have and those that haven't taken part in research previously. Which applies to you? Have you participated in research before?

Yes, I have take part in research

No, I haven't taken part in research

How long ago did you last participate? Less than 6 months ago6 - 12 months agoOver 12 months ago

Previous Topics of research?

BOOKING IN SECTION - Please make sure all fields are completed!

Research Date Booked For: Wednesday 1st NovemberThursday 2nd NovemberMonday 6th NovemberCANCELLED

Research Time Booked For 5.30pm6.00pm7.15pm8.00pmCANCELLED

VENUE ADDRESS Radisson Blu Birmingham, 12 Holloway Circus, Queensway, B1 1BTHome Sweet Home, Covent Garden, 1st Floor, 45 Monmouth Street, London, WC2H 9DG

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