Business Telephone and Data Networks Research

Take part in research that helps build better businesses with your professional feedback.

Take Part In Research, are working on behalf of a leading telecommunication provider, who are inviting selected businesses to discuss their needs when it comes to the next generation of telecommunications products.

The research will be in the form of a Group Discussion taking place in Central London on either Tuesday 2nd June or Wednesday 3rd June. The discussion will last no longer than 1 hour & 45 minutes, we hope you will find this a great networking opportunity and help guide with your feedback future telecommunication product development.

As a thank you for sharing your feedback you will receive a £60 incentive

Details as follows:

Date – Tuesday 2nd June and Wednesday 3rd June
Duration – 1 hour & 45 minutes
Location - Central London Incentive - £60 incentive
Type of research - Group Discussion

Please answer honestly as there are no right or wrong answers, if applicable a member of the team will be in contact in the next few days to arrange an appointment to suit you.

Please be assured that we abide by the data Protection Act 1998 and Market Research Society Code of Conduct so everything you say will be anonymous and confidential.
This is legitimate market research, nobody will sell you anything in relation to or as a result of this research

Your Details

Your Details

Please make any amendments necessary to the details shown below.

First Name *

Surname *

Daytime Contact Telephone Number *

Alternative Contact Telephone Number

Email Address *

Please tell us which year you were born

Gender

Nearest major city/town to your location Local Research OnlyAberdeenAshfordBangorBelfastBirminghamBournemouthBradfordBrightonBristolCambridgeCanterburyCardiffCoventryDartfordDublinEdinburghExeterGlasgowLeedsLeicesterLincolnLiverpoolLondonManchesterMargateMilton KeynesNewcastleNewportNorwichNottinghamOxfordPlymouthReadingSheffieldSloughSouthamptonSunderlandSwanseaWatfordWindsorYork

This will be used as the location in which the research may take place (e.g group discussions), alternatively please select local research only and we will contact you for anything within your local area and telephone interviews.

What is your employment status? * EmployedUn-employedSelf EmployedStudentRetiredOther What is your employment status?

Your Employment

Which of the below best describes your employment status? Employee (general) Employee (Management) Business OwnerConsultant – Self EmployedQualified Professional (Doctor, Teacher, Lawyer, Accountant)

How many years have you been fully qualified? Less than 12 months1 - 2 years2 - 5 years5 - 7 years7 - 10 years10 years +

Industry/Sector Advertising AerospaceAgricultureArchitecture and Civil engineeringAutomotive CharityChemicalsCommunicationsConstructionCreative Industries Defence and Marine EducationElectronicsEnergyEnvironmentFinancial ServicesFMCG (Fast Moving Consumer Goods)Food and DrinkGas, Water and General Utilities HealthcareInformation TechnologiesLegalManufacturingMarketing/PRMarket ResearchMedia (TV, magazines, newspapers, etc.)Oil and GasPharmaceuticals and BiotechnologyPublic SectorPropertyResearch & DesignRetailRecruitmentSports and RecreationTechnical ConsultancyTransport SystemsTravelVehiclesWater Other

Other Industry - please specify

Occupation

Which department(s) do you work within;

Administrative

Customer Service

Labour

Engineering

Legal

Human Resources

Marketing/Creative

Research and Development

I.T. (Information Technology)

Maintenance

Sales

Finance

Dispatch Department

Production Department

Other

Other Department - please specify

Which of the below best describes your level of responsibilty within the business? EmployeeSupervisor (small team) ManagerSenior Manager / Director C-Suite / Board Level Director (CEO, CFO,)Managing Director Owner

What is the job title of your direct line manager?

How long have you been in your current role? Less than 12 months1 - 2 years2 - 5 years5 - 7 years7 - 10 years10 + years

Are you a key decision maker within the business?

Yes

No

Your Company

Company Name

Company Website

Nearest major city to your Office Location Local Research OnlyAberdeenAshfordBangorBelfastBirminghamBournemouthBradfordBrightonBristolCambridgeCanterburyCardiffCoventryDartfordDublinEdinburghExeterGlasgowLeedsLeicesterLincolnLiverpoolLondonManchesterMargateMilton KeynesNewcastleNewportNorwichNottinghamOxfordPlymouthReadingSheffieldSloughSouthamptonSunderlandSwanseaWatfordWindsorYork

this will be used as the location in which the research may take place (e.g group discussions), alternatively please select local research only and we will contact you for anything within your local area and telephone interviews.

How many employees are there in the business in the UK? Less than 10 10 – 4949 – 99100 – 250 250 - 9991000 +

Does your company employ....

Less than 500 employees

More than 500 employees

What is the approximate turnover of the business? Less than £50,000£50,000 - £100,000£100,00 - £250,000£250,000 - £500,000£500,000 - £1m £1m - £5m£5m - £25m£25m - £50m £50m - £100m£100m - £200m £200m - £300m £300m - £400m£400m - £500m£500m + Don't know / Prefer Not to say

Does the business have offices outside of the UK?

Yes

No

Company Mobile Network Provider (if known) O2OrangeT-MobileThreeTescoVirginVodafoneEEOther/None

Are you responsible for, or do you have influence over, your company’s strategic direction when it comes to telephony and data services? Yes, responsible for decisionsYes, influence decisionsNo, I am not responsible

Your Data and Telephony Services

Which of the following telephony and data services is your business CURRENTLY using? Please select all that apply;

Voice-over-IP or 'VoIP' Telephony or SIP

Hosted Telephony

Next Generation Data Network (IP VPN or MPLS)

Next Generation Ethernet

Other digital communication apps run over your data connection

Google WebRTC

Don't know / None of the above

OtherOther

Which of these best describes the fixed- line voice products that your company uses?

Traditional circuit-switched outbound calls (i.e. non-digital)

Data only (i.e. digital VoIP or SIP calls)

Inbound numbers (i.e. non-geographic 08XX or 03XX numbers)

We don't have fixed-line voice connectivity

OtherOther

Can I confirm which provider your current fixed-line voice connectivity is with? TalkTalk BusinessBTVirgin BusinessVodafone Don't KnowOther Can I confirm which provider your current fixed-line voice connectivity is with?

Can I confirm which provider you use for data networking? TalkTalk BusinessBTVirgin BusinessVodafone Don't KnowOther Can I confirm which provider you use for data networking?

How many sites are connected to your company’s data network? 2 or less3 or moreDon't know

Does your business operate an in-house call-centre?

Yes

No

Business Growth

How would you describe your business growth? FastSteady growthStaticShrinking

Which of the following statements best describes your company’s view of fixed-line voice telephony? Telephony can provide competitive advantage and can help us to be a major playerTelephony is something that just has to work, but otherwise we don’t have time to think about it muchWe use mobile phones for most callsCan’t say

Your Availability

When would you be available to participate?

Please state which dates and times you would be available to participate in this group discussion...

Tuesday 2nd June 4:00pm

Wednesday 3rd June 4:00pm

Wednesday 3rd June 6:00pm

Wednesday 3rd June 8:00pm

None of these

This information will be held confidentially and securely by Roots Research Ltd in accordance with the Data Protection Act 1998 and Market Research Society Code of Conduct.

I understand that my information will only be used to provide me with the opportunity to participate in occasional paid research. I am aware that I am under no obligation to participate and I am entitled to have my data removed at any point.

Agree

Disagree

Finally...

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